Luggage to your cruise cabin

We bring your luggage straight to your cruise
cabin from either the Copenhagen Airport or
from your hotel or other accommodation in
Copenhagen.

Luggage from your cruise cabin

We bring your luggage from cruise ship directly to the airport or to your accommodation in Copenhagen.

You just leave the ship and we locate your luggage at the ship.

Your luggage directly to your cruise cabin

You hand over the luggage to Valizo either when you arrive in the airport or leave your luggage at the hotel Reception.

In the airport you leave the luggage at our office. Please remember to pre-book to be sure there is an available agent to meet you.

We operate 24/7 – but pre-booking is mandatory.

You can add extra service where we meet you in the terminal or at the baggage claim belt.

We’ll do our best to handle your special request. Do not hesitate to ask!

Luggage from your cruise cabin    

When pre-booked you just leave your ship and go sightseeing or to your accommodation / airport. We will bring your luggage from the harbor to your location or airport.

Valizo is authorized to identify and pick-up your luggage in the baggage claim area at the ship.

You must book your transfer in advance – see below.

Airport: We will be ready with your luggage at your preferred time slot at our terminal office – or add premium service where we meet you on demand in the terminal.

We will bring your luggage to/from your accommodation and to/from your cruise.

If delivered to your hotel we make will deliver to the reception before 15:00.
Pick-up from hotel: You leave the luggage at reception before 9:00.

Arrival in CPH

Pre-order only
DKK 195
/ 4 bags
  • DKK 45 per extra bag
  • DKK 195 for AirBnB or stays without 24/7 open reception
  • DKK 300 late handling fee from 20:00 to 6:30

Departure from CPH

Pre-order only
DKK 195
/ 4 bags
  • DKK 45 per extra bag
  • DKK 195 for AirBnB or stays without 24/7 open reception
  • DKK 300 late handling fee from 20:00 to 6:30

Possible extra fee:

  • Late handling fee from 20:00 to 6:30 of DKK 300 pr. handling
  • Prices are based on Valizo expecting an open reception for pick-up and  delivery

If an open reception is not available (e.g. AirBnB):

  • An extra fee of DKK 195 is added for delivery in a specific 1 hour time slot
  • Luggage is delivered to ground floor  – ask for assistance to carry up to apartment

Orders submitted after 8:30 AM are not guaranteed until you’ve received written confirmation.
For urgent orders please call by phone. Late orders gets charged a fee of DKK 150.

If you arrive by plane, we will monitor you actual arrival time and wait for you.

Did you know we also assist in getting delayed luggage quickly to your cruise?
Sometimes luggage is missing upon arrival. We can take it quickly from airport to hotel or cruise as soon as it has arrived in Copenhagen Airport.

Our office at the airport

Easy to access in terminal 3 where you will arrive by metro, taxi or bus.
Spot the lift next to the check-in counter no. 38  and go to 3rd floor, and you will se our sign.
 
Office is open for you when you have pre-booked.
 
When you pre-book we operate 24/7 on demand. You can also choose premium service where we meet you in the terminal and add extended porter service and check-in assistance.

Send request for luggage transport

Deliver to

Pick up from

Pick up from

Deliver to

We will be ready with your luggage at the airport 4 hours before departure.

In case of flight delay we will wait for you.

Please leave luggage at reception before 9:00 on the day of pick-up.

We will deliver your luggage to your hotel by 15:00 at the latest.

We will deliver your luggage by 17:00 at the latest.

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© Valizo ApS Kystvejen 28, 2770 Kastrup, Denmark(+45) 53 700 797